Privacy Policy – Dial n Go
Effective Date: 23 January 2026 App Name: Dial n Go Company Name: Orcatek Solutions Support Email: orcateksolutions@gmail.com
Website: https://www.orcateksolution.com/
Privacy Policy
Dial n Go is a location-based local services discovery application that helps users find nearby service providers such as electricians, plumbers, AC technicians, and other essential services.
This Privacy Policy explains how information is collected, used, and protected when you use the Dial n Go mobile application.
Dial n Go may collect precise device location (GPS) to:
Show nearby service providers
Improve search accuracy and relevance
Display your current area name using reverse geocoding
You may deny location permission at any time through device settings. Some features may be limited if location access is disabled.
1.2 Device & Diagnostic Information
To improve stability and performance, Dial n Go may collect limited non-personal diagnostic data, including:
App crash logs
Device model and OS version
Basic usage statistics (screen loads, API failures)
This data is used strictly for troubleshooting and app improvement.
1.3 Service Provider Information (If Applicable)
If you register as a service provider, we may collect:
Name / business name
Phone number
Service category and description
Address or service area
Uploaded images (profile or service photos)
End-users browsing services are not required to create accounts.
1.4 Contact Actions
Dial n Go allows users to contact providers via:
Phone calls
WhatsApp or external messaging apps
Map/navigation apps
Dial n Go does not access, read, or store your calls, messages, or contacts. All communication happens through third-party apps chosen by the user.
Information is used to:
Deliver location-based service discovery
Display and manage service provider listings
Improve app performance and reliability
Maintain platform security and prevent misuse
We do not sell or rent personal data to third parties.
Data is shared only in the following situations:
3.1 Platform Operations
Provider details are shown publicly as part of listings
Admins may review provider data for verification and moderation
3.2 Legal Obligations
Information may be disclosed if required by law, court order, or government request.
3.3 Third-Party Infrastructure
Dial n Go may use third-party services for:
Backend hosting and databases
Map services
Analytics or crash reporting (if enabled)
These services process only the minimum data required to function.
Location data: Used in real-time and not permanently stored unless required for a specific feature
Provider data: Retained while the provider listing is active
Diagnostics: Retained temporarily for analysis and improvement
We implement reasonable security measures, including:
Encrypted communication (HTTPS)
Restricted backend access
Secure infrastructure practices
Despite safeguards, no digital system can guarantee absolute security.
Dial n Go is not intended for children under the age of 13. We do not knowingly collect personal information from children.
You may:
Disable location permissions in device settings
Request correction or removal of provider data by contacting us
This Privacy Policy may be updated periodically. Any changes will be reflected by updating the “Effective Date” and publishing the revised version.
For privacy-related questions or requests, contact:
Orcatek Solutions 📧 orcateksolutions@gmail.com
🌐 https://www.orcateksolution.com/